The ISO certification process is part of most custom coaters' business model, particularly if automotive work is the goal. This presentation details Max Coating's journey towards the current state of its Quality Management System (QMS); what worked, what didn't, and lessons learned. It discusses ISO 9000 in general but focuses on the latest version, ISO 9001:2015, and why it is different than its predecessors. Conference GOLD sponsors: Axalta Coatings Systems, BASF Corporation, George Koch Sons, LLC, PPG, Therma-Tron-X Inc.

With more customers asking for evidence that their production requirements will be met, OEM's can develop an evaluation process in their system set-ups to meet these requests. Conference GOLD sponsors: Axalta Coatings Systems, BASF Corporation, George Koch Sons, LLC, PPG, Therma-Tron-X Inc.